When an AZIOT device works from the app but not the switch, flickers, or does nothing right after installation, the cause is almost always a wiring detail — not a faulty device. Run through this before anything else.
Wiring checklist
- Neutral connected? AZIOT smart switches need a neutral. No neutral — or power taken through the neutral line — causes flickering, half-working or dead behaviour.
- Live and Load not swapped. Confirm incoming Live is on L and each appliance is on its Load terminal.
- Manual (M) wires matched by colour. Cross-connected manual wires make the wrong switch control the wrong output. Match the colour pattern exactly.
- Re-strip and re-seat. Peel a fresh tip on each wire and re-tighten — a strand of insulation under a terminal is a common cause of “no output.”
- No loose strands shorting across terminals.
Then power-reset
After correcting wiring, switch the main MCB OFF for 10 seconds and ON again. If it now works from the manual switch, add it in the app.
Flickering lights?
Flicker is usually a neutral/load issue or a very low-wattage LED. Verify neutral first. If a specific LED still flickers when off, tell support the bulb wattage/type so we can advise.
If wiring is correct and it still fails
If everything is wired correctly, neutral is present, and a node still gives no response after a power reset, capture a short video and start a warranty claim — our team will inspect the relay response.
Frequently asked questions
My AZIOT switch works in the app but not from the wall switch. Why?
This is almost always the manual (M) wiring. Check that each manual wire is connected to the correct channel by colour, re-strip and re-seat the wires, then power-reset from the main MCB. If a manual switch still gives no response, the device may need inspection.
My lights flicker after installing the smart switch.
Flicker is usually a neutral or load-wiring issue, or a very low-wattage LED. Confirm the neutral is properly connected first. If a specific bulb still flickers, share its wattage and type with support for a recommendation.
Installed correctly but no output at all — what next?
Re-strip and re-seat the Live, Neutral and Load wires, then switch the main MCB off for 10 seconds and on. If a node still gives no output with correct wiring, record a short video and raise a warranty claim.
Still stuck? Our team can help. WhatsApp or call +91 88866 35918, email support@aziot.life, or use the contact page. For wiring, a quick video call is often the fastest fix.