Fingerprint
RFID Card
Manual Key
OTP Access
- 6-in-1 Keyless Entry – Unlock via fingerprint, passcode, RFID card, app, one time password or mechanical key for maximum flexibility
- Smart App Control – Manage users, view access history, and unlock your door via the Smart Life app using Wifi 2.4Ghz connectivity, ideal for secure local control without internet
- Voice Assistant Compatible – Works with Alexa and Google Assistant for hands-free locking and unlocking - Need Gateway
- High-Security Mortise – Features an anti-theft 6068 stainless steel mortise and 5-locking points for enhanced protection
- Easy Installation – Fits most standard doors and can be installed with basic tools without professional help
- Emergency USB Backup – Power the lock temporarily using a USB Type-C port when battery is low
- One-Time Passcode Support – Share time-limited or one-time use passcodes with guests, staff, or deliveries for secure temporary access without compromising your main access settings
Shipping Policy:
Minimum Delivery Timeline:
At AZIOT, we understand the importance of timely delivery. Our team strives to process and dispatch orders as quickly as possible. For standard shipping, the minimum delivery timeline is typically within 3-5 business days from the date of order confirmation.
Maximum Delivery Timeline:
While we make every effort to deliver your smart home products swiftly, certain factors such as location, unforeseen circumstances, or high order volumes might affect delivery timelines. In rare cases, the maximum delivery timeline can extend to 7-10 business days. Rest assured, our logistics partners are dedicated to ensuring your products reach you securely and on time.
Refunds & Cancellations Policy
At AZIOT, our goal is to ensure a seamless smart home experience with high-quality products and dependable support. Please refer to the following policy for any post-purchase concerns:
Return & Replacement Policy
We’re here to help in case of any issues with your order.
Initiating a Request:
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You can raise a replacement request within 7 days of receiving the product.
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Please contact our customer support team at support@aziot.life with your order details and supporting images or videos of the issue.
Conditions:
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The product must be returned in its original packaging and unused condition.
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To ensure a smooth resolution in case of missing or incorrect items, we request you to please record a video while opening the product package.
This video will serve as proof and help us process any claims faster.
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Once our team inspects and approves the returned item, a replacement will be processed promptly.
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Customers are responsible for any shipping expenses incurred when sending returned items to our facility. We recommend using a trackable shipping service to ensure safe delivery.
Cancellation Policy
Order Cancellation:
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Orders can be canceled within 24 hours of purchase by contacting our customer support.
Cancellation Charges:
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No charges apply if canceled within the 24-hour window.
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Cancellations after 24 hours may be subject to a fee, depending on the order status.
We’re committed to ensuring you have a positive experience with every AZIOT product. For any assistance, feel free to reach out to our support team at support@aziot.life.