Resetting an AZIOT smart device clears its old settings so you can pair it again, connect it to a new Wi-Fi network, or fix stubborn connection problems. The process is the same across most AZIOT switches and plugs.
When to reset
- You changed your Wi-Fi name or password
- You're moving the device to a new home or router
- The device won't connect or keeps going offline
- You're giving or selling the device to someone else
How to factory reset
- Power on the device. Make sure it's switched on.
- Press and hold the reset/control button for about 5–10 seconds.
- Watch the indicator. When it starts blinking rapidly, the device has reset and entered pairing mode.
- Re-add it in the app. Open Smart Life, tap Add Device, and follow the pairing steps.
For touch switch panels, the reset button is usually one of the touch keys held down until the indicator blinks; check your product guide for the exact key.
Frequently asked questions
How do I know the reset worked?
The indicator light will blink rapidly, which means the device has cleared its settings and is in pairing mode.
Will resetting delete my schedules?
Yes. A factory reset clears all settings, schedules, and the Wi-Fi connection, so you'll set them up again after re-pairing.
Do I need to remove the device from the app first?
It helps. Remove the old device entry in Smart Life, then reset and re-add it for a clean setup.
My device won't enter pairing mode. What now?
Hold the reset button longer, ensure the device has power, and try again. If it still won't blink, contact AZIOT support.
Related: Wi-Fi Troubleshooting · App Setup Guide · Contact Support