Resetting an AZIOT smart device clears its old settings so you can pair it again, connect it to a new Wi-Fi network, or fix stubborn connection problems. The exact steps depend on the type of device, but every reset starts the same way — by power-cycling at the MCB.
When to reset your device
- You changed your Wi-Fi name or password
- You're moving the device to a new home or router
- The device won't connect or keeps going offline
- You're giving or selling the device to someone else
Step 1: Power-cycle at the MCB (do this first)
Before resetting any AZIOT device, reset its power. At your distribution board, switch the MCB OFF, wait about 10 seconds, then switch it back ON. This powers the device fresh and prepares it for the reset.
Step 2: Put the device into reset / pairing mode
The method depends on your device:
Smart plugs & touch switches
- Press and hold the button on the device for 5–10 seconds.
- Release when the indicator light blinks rapidly — the device is now in pairing mode.
Smart retrofit switches
- Toggle the connected manual (wall) switch ON/OFF quickly 7–8 times in a row.
- The indicator light will start blinking rapidly, which means the device has reset and entered pairing mode.
Step 3: Re-add the device in the app
Open the Smart Life app, tap Add Device, and follow the pairing steps to connect it to your 2.4GHz Wi-Fi. Give it a name and you're done.
Tips for a smooth re-pairing
- Connect your phone to a 2.4GHz Wi-Fi network (AZIOT devices don't support 5GHz).
- Keep Bluetooth and Location switched on for faster pairing.
- Stay close to the router during setup.
Frequently asked questions
How do I reset an AZIOT smart plug or touch switch?
First power-cycle the device by switching the MCB off and on. Then press and hold the device button for 5-10 seconds until the indicator light blinks rapidly, which means it's in pairing mode.
How do I reset an AZIOT smart retrofit switch?
First power-cycle the device by switching the MCB off and on. Then quickly toggle the connected manual wall switch on and off 7-8 times until the indicator light blinks rapidly.
Why do I need to turn the MCB off and on first?
Power-cycling at the MCB gives the device a fresh start and ensures it responds correctly to the reset action. Always do this before pressing or toggling to reset.
How do I know the reset worked?
The indicator light will blink rapidly, which means the device has cleared its settings and is ready to pair in the Smart Life app.
Will resetting delete my schedules?
Yes. A factory reset clears all settings, schedules, and the Wi-Fi connection, so you'll set them up again after re-pairing.
My device won't enter pairing mode. What now?
Power-cycle at the MCB again, then repeat the reset (hold the button longer for plugs/touch switches, or toggle a few more times for retrofit switches). If it still won't blink, contact AZIOT support.
Related: Contact support · Smart Plugs · Smart Switches